Below is a list of Frequently Asked Questions, click to view the answer.
If you require any further information, please Contact Us
You can use the system to build a quotation or products which you would like further information about. Simply click the button on any product page. When you have finished selecting products, click the basket icon on the navigation bar and enter the required information. Our Sales Department will then contact you.
Customers from outside the UK should contact their local Distributor
We accept orders by phone, e-mail or fax - see How to Place an Order
Non-UK Customers should contact their local Distributor or contact our Export Sales Deparment
It is not possible to order on-line at the current time and we regret that we are unable to accept payment by credit card.
If you are still unable to find a particular item for your exact requirements our knowledgeable sales team may be able to recommend a product, or through our global contacts source an item for you. We would also be pleased to investigate the possibility of design and manufacture. Please Contact Us
We recognise that purchase of training equipment is a large investment and have many of our popular models available to demonstrate to you.
If you would like a demonstration of one of our products we would be pleased to arrange a visit from one of our UK Sales Executives at a time convenient to you. Please Contact Us
Non-UK Customers should contact their local Distributor
We are able to repair, service or restore many of the clinical skills simulators or anatomical models in our range. In some cases we may be able to repair your product with you, in other cases we might need to do this at our production facility. For further information on our repair service, please Contact Us
Replacement instruction manuals are available as PDFs from our Sales Department. Please Contact Us
Replacement skin and vein sets are available for our AR251 and AR251-B VENEPUNCTURE, CANNULATION & INFUSION ARMs - these can be found under the "Replacement Parts" tab on the product page here.
Replacing the skin and veins is a relatively simple procedure for customers to undertake. However, if you prefer we can carry out this service for you, please Contact Us
The Human Tissue Act introduced in 2004 prohibits the buying and selling of human tissue. If you have a natural bone skull or skeleton that you no longer require please Contact Us for further clarification.
We offer a renovation and refurbishment service for natural bone skeletons. For further information on this service, please Contact Us
We have endeavoured to put our rich heritage into a timeline which can be viewed in Our History
We also have a limited stock of our special Cenetneary booklet. If you would like one, or any further information please Contact Us