SIMULATORS, ANATOMICAL MODELS AND CHARTS FOR CLINICAL SKILLS AND TRAINING

Frequently Asked Questions

Below is a list of Frequently Asked Questions, click a question to view the answer.
If you require any further information, please Contact Us		  

 

  Website Related How do I use the information cart?                                                                            
    How do I place an order?  

 

  Product Related I can't find a product for my exact requirement. Can you help me?  
    I would like a demonstration of a product before purchase. Can you do this?  
    I have a clinical skills simulator or anatomical model which requires repair. Can you do this?  
    My AR251 Venepuncture, Cannulation & Infusion Arm requires replacement skin/veins. Are these available?  
    I require a model for rectal suppository simulation, is there a product suitable?  

 

  About Natural I have a natural bone skeleton I no longer require. Can you buy this from me?  
  Bone Material I have a natural bone skeleton which requires repair. Can you do this?  

 

  About Adam,Rouilly Can I find out more about your company history?                                                                         

 

 

 

  Website Related                       Q   How do I use the information cart?                                                                             
      A   The Information Cart is available to request more information about a product, or multiple products. Simply click the  + Information  Cart button on a product page.
When you have added all the products you wish to obtain more information about, click the   Items  button on the top right of the website, fill in your details and we will get back to you as soon as possible.
If you would like a quotation for the selected products please indicate this before submitting.		  
   
      Q   How do I place an order?  
      A   We accept orders by phone, e-mail or fax - see How to Place an Order
Non-UK Customers should contact their local Distributor or contact our Export Sales Deparment
It is not possible to order on-line at the current time and we regret that we are unable to accept payment by credit card.		  
 


 



  Product Related                       Q   I can't find a product for my exact requirement, can you help me?   
      A   If you are still unable to find a particular item for your exact requirements our knowledgeable sales team may be able to recommend a product, or through our global contacts source an item for you. We would also be pleased to investigate the possibility of design and manufacture. Please Contact Us  
   
      Q   I would like a demonstration of a product before purchase. Can you do this?  
      A   We recognise that purchase of training equipment is a large investment and have many of our popular models available to demonstrate to you.

If you would like a demonstration of one of our products we would be pleased to arrange a visit from one of our UK Sales Executives at a time convenient to you. Please Contact Us

Non-UK Customers should contact their local Distributor		  
 
 
      Q   I have a clinical skills simulator or anatomical model which requires repair, can you do this?  
      A   We are able to repair, service or restore many of the clinical skills simulators or anatomical models in our rannge. In some cases we may be able to repair your product with you, in other cases we might need to do this at our production facility. For further information on our repair service, please Contact Us  
   
      Q   My AR251 Venepuncture, Cannulation & Infusion Arm requires replacement skin/veins. Are these available?  
      A   Replacement skin and vein sets are available for our AR251 and AR251-B VENEPUNCTURE, CANNULATION & INFUSION ARMs - these can be found Here
Replacing the skin and veins is a relatively simple procedure for customers to undertake. However, if you prefer we can carry out this service for you. Please Contact Us		  
 
      Q   I require a model for rectal suppository simulation, is there a product suitable?  
      A   Our AR321 RECTAL EXAMINATION MODEL is suitable for this purpose (solid rectal medication only).
See More Information		  

 

 

  About Natural Bone
Material                                   		  Q   I have a natural bone skeleton I no longer require. Can you buy this from me?  
    A   The Human Tissue Act introduced in 2004 restricts the buying and selling of human tissue. If you have a natural bone skull or skeleton that you no longer require please Contact Us for further information.  
   
      Q   I have a natural bone skeleton which requires repair. Can you do this?  
      A   We offer a renovation and refurbishment service for natural bone skeletons.
For further information on this service, please Contact Us		  
 

 


 


  About Adam,Rouilly                Q   Can I find out more about your company history?  
      A   We have endevoured to to put our rich heritage into a timeline which can be viewed in Our History
We also have a limited stock of our 90th Anniversary commemorative booklet. If you would like one, or any further information please Contact Us		  
   
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